Last Updated: October 13, 2026

With Hayes respects your privacy and is committed to handling your personal information responsibly.

WITHHAYES is operated by With Hayes. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit withhayes.com, purchase clothing products from us, contact our customer service team, or otherwise interact with our website and services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be associated with you.

Depending on how you interact with our website, we may collect or process the following categories of information.

Contact Information

This may include:

Name
Email address
Phone number
Billing address
Shipping address

Order and Transaction Information

When you make or attempt to make a purchase, we may process information such as:

Products purchased
Products added to your cart
Product sizes and selections
Order number
Order value
Shipping information
Payment status
Returns and refunds
Order cancellations
Previous transaction information

Payment Information

When you make a purchase, payment-related information necessary to complete the transaction may be processed by us and/or the payment service provider available during checkout.

Payment service providers may process payment credentials and other transaction information according to their own privacy policies and security procedures.

We recommend reviewing the privacy terms of the applicable payment provider before completing a transaction.

Communications With Us

When you contact us, we may collect the information you provide in your communication, including:

Your name
Email address
Phone number
Order number
Customer service requests
Return or refund requests
Photos you provide regarding damaged, defective, or incorrect products
Other information you voluntarily provide

Device and Technical Information

When you access withhayes.com, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Website interaction information
Referring pages
Pages visited
Date and time of access
General website usage information

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember user preferences, understand website performance, and provide features necessary for the shopping experience.

You may manage cookies through your browser settings.

Disabling certain cookies may affect the availability or operation of some website features.

Sources of Personal Information

We may collect personal information from several sources.

Directly From You

We collect information that you provide when you:

Place an order
Complete checkout
Contact customer service
Request a return or refund
Subscribe to communications, where available
Submit information through our website

Automatically Through Our Website

Certain information may be collected automatically when you browse or interact with withhayes.com through cookies, server logs, and similar technologies.

From Service Providers

We may receive information from service providers that assist us with activities such as:

Payment processing
Order fulfillment
Shipping and delivery
Website operation
Technical support
Fraud prevention
Analytics
Customer service

How We Use Your Personal Information

We may use personal information for legitimate business purposes related to operating withhayes.com and providing our Services.

Processing and Fulfilling Orders

We may use your information to:

Process orders
Confirm payments
Prepare clothing products for shipment
Arrange delivery
Provide tracking information
Communicate about your order
Process returns and refunds
Handle cancellations
Resolve order-related problems

Providing Customer Service

We may use your personal information to:

Respond to questions
Assist with orders
Review damaged or incorrect product reports
Handle return requests
Process refund inquiries
Resolve customer service issues

Operating and Improving Our Website

We may use information to:

Maintain website functionality
Understand how customers interact with our website
Troubleshoot technical problems
Improve website navigation and usability
Improve product presentation and customer experience

Security and Fraud Prevention

We may process information when reasonably necessary to:

Detect suspected fraudulent transactions
Protect our website
Protect customer accounts and orders
Investigate suspicious activity
Prevent unauthorized access
Protect our legal rights and the rights of others

Communications

We may use your contact information to send transactional communications relating to:

Order confirmations
Shipping updates
Tracking information
Return or refund updates
Customer service responses

Where permitted and where you have provided appropriate consent when required, we may also send marketing or promotional communications.

You may unsubscribe from promotional emails using the unsubscribe option provided in those communications.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

Service Providers

Information may be provided to companies that perform services on our behalf, including providers involved in:

Payment processing
Website infrastructure
Technical services
Order fulfillment
Shipping and logistics
Customer service
Data storage
Security and fraud prevention
Website analytics

Shipping and Fulfillment Providers

We may provide information such as your:

Name
Shipping address
Phone number
Order information

to shipping carriers, fulfillment providers, or logistics partners when necessary to deliver your order.

Third-Party Websites and Links

Our website may include links to websites or services operated by third parties.

If you follow a third-party link, that website’s privacy practices are governed by its own privacy policy rather than this Privacy Policy.

We do not control independent third-party websites and are not responsible for their privacy, security, content, or data-handling practices.

Children’s Privacy

Our website and clothing products are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection would be prohibited under applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

[email protected]

Security of Your Information

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, electronic communication, storage system, or transmission method can be guaranteed to be completely secure.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

The retention period may depend on factors including whether the information is needed to:

Fulfill an order
Provide customer service
Process returns or refunds
Maintain transaction records
Prevent fraud
Resolve disputes
Meet legal obligations

Your Privacy Rights and Choices

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may request information about personal information we maintain about you.

Right to Delete

You may request deletion of certain personal information, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Data Portability

You may request a copy of certain personal information in a portable format.

Communication Preferences

You may unsubscribe from promotional emails while continuing to receive necessary transactional communications relating to:

Existing orders
Shipping
Returns
Refunds
Customer service

How to Exercise Your Privacy Rights

To submit a privacy request, contact us at:

Email: [email protected]

Please clearly identify the privacy request you are making and provide enough information for us to locate the relevant records.

We may need to verify your identity before completing certain requests where permitted or required by applicable law.

U.S. Customers

With Hayes operates an ecommerce website offering clothing products to customers in the United States.

Personal information collected during the ordering and delivery process may be used to process payments, fulfill orders, provide shipping services, communicate with customers, and improve our Services.

Your personal information will be handled in accordance with applicable U.S. privacy and data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

Our business practices
Our website
Our products and Services
Privacy and security practices
Legal or regulatory requirements

When we update this Privacy Policy, we will publish the revised version on withhayes.com and update the “Last Updated” date.

Contact Us

With Hayes

Brand: WITHHAYES

Website: withhayes.com

Email: [email protected]

Phone: +1 (989) 313-5224

Hours: Monday–Friday, 9:00 AM–6:00 PM EST

Address: N Wheeler St, Saginaw, MI 48602, United States