Where We Ship

WITHHAYES currently ships to addresses within the United States only.

We provide shipping services throughout the United States, including supported residential and commercial addresses, subject to carrier availability and service coverage.

Orders cannot be shipped to addresses outside the United States.

Orders placed with an unsupported or invalid U.S. delivery address may be canceled and refunded to the original payment method.

Processing Time

Orders are generally processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or U.S. public holidays will begin processing on the next available business day.

Processing time refers to the time required to prepare clothing products for shipment and does not include carrier transit time.

Delivery Time

Standard delivery generally takes approximately 8–15 business days after dispatch.

The estimated total delivery time is approximately 9–18 business days, including:

• Processing time: 1–3 business days
• Transit time: 8–15 business days

Delivery times are estimates and are not guaranteed.

Actual delivery times may vary due to:

• Carrier operations
• Severe weather
• Peak holiday periods
• Address issues
• Transportation conditions
• Other circumstances outside our reasonable control

Shipping Rates

Orders of $29.99 or more qualify for free standard shipping.

Orders below $29.99 are charged a flat shipping fee of $5.99.

The applicable shipping charge will be clearly displayed during checkout before your order is submitted.

Order Confirmation

After placing an order, you will receive an order confirmation at the email address provided during checkout.

Please review your shipping information carefully.

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error in your shipping information, contact us as soon as possible at:

[email protected]

We cannot guarantee that an address can be changed after an order has been dispatched.

Tracking Information

Once your order has been dispatched, a shipping confirmation email containing available tracking information will generally be sent within 24–48 hours.

If you do not see the email in your inbox, please check your spam or junk folder.

Tracking information may require additional time to update after the carrier receives the shipment.

Delivery Delays

Occasional delivery delays may occur because of:

• Weather conditions
• Carrier operations
• Peak shipping periods
• Address issues
• Transportation conditions
• Other circumstances outside our reasonable control

If your tracking information has not updated for an extended period or your package has not arrived within the expected delivery timeframe, please contact us so we can review the shipment information available to us.

Damaged or Lost Packages

If your package arrives visibly damaged or appears to have been lost in transit, please contact us at:

[email protected]

Please provide:

• Order number
• Shipping details
• Relevant information regarding the issue
• Photos of the package and products when applicable

For damaged shipments, we may request photographs of the package and clothing products to help us review the issue.

We will review the available shipping information and assist with the appropriate next steps based on the circumstances of the order.

Contact Us

With Hayes

Brand: WITHHAYES

Website: withhayes.com

Email: [email protected]

Phone: +1 (989) 313-5224

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST

Address:
N Wheeler St
Saginaw, MI 48602
United States