Terms of Service

Last Updated: October 13, 2026

OVERVIEW

Welcome to WITHHAYES.

The terms “we,” “us,” and “our” refer to WITHHAYES, operated by With Hayes.

We operate withhayes.com, including the information, content, features, clothing products, and services made available through the website (collectively, the “Services”).

These Terms of Service, together with any policies referenced on our website, describe the terms that apply when you access our website, browse our products, place an order, or otherwise use our Services.

Please read these Terms of Service carefully before using our website. By accessing or using withhayes.com, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

If you do not agree with these Terms, please do not use our Services.

SECTION 1 – ACCESS AND ELIGIBILITY

By using our Services or placing an order, you represent that you are legally permitted to enter into a purchase transaction in your place of residence.

You are responsible for providing accurate, current, and complete information when placing an order, including your:

  • Name
  • Email address
  • Billing information
  • Shipping address
  • Contact information

You are responsible for ensuring that the information you provide is correct before submitting your order.

You may not use our website for unlawful, fraudulent, or unauthorized purposes.

SECTION 2 – OUR PRODUCTS

WITHHAYES offers clothing and apparel products designed for everyday wear, including various styles, colors, sizes, materials, and designs.

We make reasonable efforts to provide clear product information, including:

  • Product photographs
  • Product descriptions
  • Available sizes
  • Materials
  • Colors
  • Product specifications
  • Care instructions
  • Other relevant details where available

Product colors, appearance, proportions, textures, patterns, and other visual details may vary slightly from what you see on your screen because of differences in:

  • Lighting conditions
  • Photography
  • Screen settings
  • Device displays
  • Manufacturing variations

Product photographs are intended to provide a visual reference and should not be interpreted as a guarantee that a product will appear exactly the same in every environment.

We reserve the right to update product descriptions, specifications, photographs, availability, or other product information when reasonably necessary.

We may also discontinue products or limit available quantities without prior notice.

SECTION 3 – ORDERS

Submitting an order through withhayes.com constitutes an offer to purchase the selected products.

An order is considered accepted after we successfully receive the required payment and confirm the order.

We reserve the right to decline or cancel an order when reasonably necessary, including situations involving:

  • Incorrect pricing or product information
  • Payment issues
  • Suspected fraudulent transactions
  • Product unavailability
  • Unsupported shipping addresses
  • Incorrect or incomplete customer information

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Please review your order information carefully before submitting your purchase.

If you need to request an order cancellation or correction, contact us as soon as possible at:

[email protected]

We cannot guarantee that changes or cancellations can be made after an order has entered processing or has been dispatched.

Returns and refunds are governed by our Return & Refund Policy.

SECTION 4 – PRICES AND PAYMENT

Product prices displayed on withhayes.com are subject to change without prior notice.

The price charged for an order will be the price displayed during checkout when the order is submitted, subject to correction of obvious pricing or technical errors.

Any applicable:

  • Shipping fees
  • Taxes
  • Discounts
  • Order totals

will be displayed during checkout before the purchase is completed where applicable.

Available payment methods will be displayed during checkout.

All prices and payments are processed in United States dollars (USD).

You agree to provide accurate and authorized payment information when completing a purchase.

We reserve the right to cancel an order if payment cannot be verified or completed.

SECTION 5 – SHIPPING AND DELIVERY

We ship clothing products to supported destinations subject to the terms, availability, and exclusions described in our Shipping Policy.

Processing and delivery times are estimates and are not guaranteed unless otherwise expressly stated.

Delays may occur because of:

  • Carrier operations
  • Severe weather
  • Peak shipping periods
  • Address problems
  • Transportation conditions
  • Customs or regulatory requirements where applicable
  • Other circumstances outside our reasonable control

Shipping availability, fees, tracking information, and additional delivery terms are described in our Shipping Policy.

Customers are responsible for providing an accurate and complete delivery address.

SECTION 6 – RETURNS AND REFUNDS

Eligible purchases may be returned in accordance with our Return & Refund Policy.

Return eligibility, applicable return periods, product condition requirements, return procedures, and refund conditions are described in our Return & Refund Policy.

Clothing products may be subject to return conditions depending on:

  • Product condition
  • Signs of wear
  • Washing status
  • Damage
  • Missing tags or packaging
  • Other applicable requirements

Please review our Return & Refund Policy before requesting a return.

Return requests must be approved before products are sent back unless otherwise stated in the applicable policy.

SECTION 7 – PRODUCT USE AND CARE

Customers are responsible for reviewing product details, including size information, materials, care instructions, intended use, and other relevant product information before purchasing or using a product.

Different clothing products may have different care requirements depending on their:

  • Fabric composition
  • Material type
  • Construction
  • Design details
  • Finishing methods

Customers should follow any care instructions provided on the applicable product page, garment label, or packaging.

Where appropriate, we recommend:

  • Following the washing instructions provided with the product
  • Washing garments according to fabric care requirements
  • Avoiding improper washing methods that may damage the product
  • Using appropriate drying methods
  • Storing clothing properly when not in use
  • Reviewing product-specific care instructions before cleaning

Different fabrics, textures, colors, and finishes may require different cleaning and maintenance methods.

Damage caused by misuse, improper washing, excessive heat, harsh chemicals, unauthorized modification, or use inconsistent with product instructions may not qualify as a product defect.

SECTION 8 – INTELLECTUAL PROPERTY

Unless otherwise stated, the content available through withhayes.com, including text, graphics, product photographs, website design elements, logos, brand materials, and other original content, is owned by or licensed to WITHHAYES or With Hayes, as applicable.

This content is provided for personal, non-commercial use.

You may not, without appropriate authorization:

  • Reproduce website content
  • Republish our materials
  • Modify or create derivative works from protected content
  • Distribute our content for commercial purposes
  • Copy product photography for unauthorized commercial use
  • Use WITHHAYES branding in a way that suggests an unauthorized affiliation

Nothing in these Terms transfers ownership of our intellectual property to you.

SECTION 9 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to websites, payment services, shipping providers, or other services operated by third parties.

These third parties operate independently from WITHHAYES.

We are not responsible for the content, privacy practices, terms, availability, or operations of independent third-party websites.

If you choose to access or use a third-party website or service, please review its applicable terms and policies.

Questions or disputes relating specifically to third-party services may need to be addressed directly with the relevant provider.

SECTION 10 – PRIVACY

Personal information collected through withhayes.com is handled in accordance with our Privacy Policy.

Information we may process in connection with website use or purchases can include:

  • Contact information
  • Order information
  • Shipping information
  • Payment-related transaction information
  • Customer service communications
  • Website usage information

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, and handled.

SECTION 11 – CUSTOMER REVIEWS AND FEEDBACK

If you voluntarily submit a review, suggestion, comment, photograph, or other feedback to us, you confirm that you have the necessary rights to submit that material.

Your submission must not:

  • Violate another person’s intellectual property rights
  • Contain unlawful content
  • Contain knowingly false or misleading information
  • Contain malicious software or harmful code
  • Impersonate another person
  • Misrepresent the origin of the submission

Where permitted, we may use customer feedback for legitimate business purposes such as improving our products, website, or customer experience.

We may remove content that violates these Terms or applicable law.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to matters such as:

  • Product descriptions
  • Product sizes
  • Product specifications
  • Materials
  • Colors or patterns
  • Pricing
  • Availability
  • Promotions
  • Shipping charges
  • Delivery estimates

If we identify an error, we may correct or update the information.

Where an error materially affects an order, we may contact the customer regarding the issue or cancel and refund the affected order when appropriate.

SECTION 13 – PROHIBITED USES

You may use withhayes.com only for lawful purposes.

You may not use our website or Services:

  • For unlawful or fraudulent activities
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To harass, threaten, defame, or harm another person
  • To submit knowingly false or misleading information
  • To transmit viruses, malware, or harmful code
  • To interfere with website security
  • To attempt unauthorized access to website systems
  • To collect personal information about other users without authorization
  • To send spam or unauthorized promotional communications
  • To impersonate another person or organization
  • To interfere with another customer’s use of the website

We may restrict or terminate access to our Services if we reasonably determine that these Terms have been violated.

SECTION 14 – PERSONAL USE AND RESALE

Unless otherwise agreed in writing, products purchased through withhayes.com are intended for personal use.

You may not use our website to engage in:

  • Unauthorized commercial resale
  • Fraudulent purchasing activity
  • Activities that violate these Terms

For questions regarding commercial purchasing arrangements or larger-volume orders, please contact us before placing an order.

SECTION 15 – TERMINATION

We may suspend or terminate access to some or all of our Services if a user materially violates these Terms, engages in fraudulent activity, attempts to compromise website security, or uses the Services unlawfully.

Termination does not affect obligations that arose before termination, including valid payment obligations or other provisions that by their nature continue after termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to keep our website and product information accurate and available.

However, to the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that:

  • The website will always operate without interruption
  • All website functions will always be error-free
  • Every device or browser will display content identically
  • Product appearance will be exactly the same on every screen
  • Product colors or textures will appear identical under every lighting condition
  • Delivery estimates will always be met

Nothing in these Terms excludes rights or warranties that cannot legally be excluded under applicable consumer protection laws.

SECTION 17 – LIMITATION OF LIABILITY

To the extent permitted by applicable law, WITHHAYES and With Hayes will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website where such liability may lawfully be limited.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

Your statutory consumer rights, where applicable, remain unaffected.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of our Services, violation of these Terms, or infringement of another person’s rights.

This provision does not reduce any rights available to you under mandatory consumer protection laws.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a particular provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies referenced on withhayes.com, constitute the agreement governing your use of our Services and purchases through our website.

Relevant policies may include:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Payment Policy

If a specific policy contains terms that apply specifically to a transaction, those more specific terms will apply to that subject.

SECTION 21 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms to another party without our prior written consent where such consent is legally required.

We may transfer rights or obligations connected with our business where permitted by applicable law.

SECTION 22 – GOVERNING LAW

These Terms will be interpreted in accordance with applicable laws and regulations.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections that apply to them under applicable law.

Any dispute relating to these Terms should first be raised with us using the contact information below so that we have an opportunity to review and address the matter.

SECTION 23 – HEADINGS

The headings used in these Terms are included for convenience and organization only and do not limit or otherwise affect the interpretation of the provisions.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to:

  • Our Services
  • Our business practices
  • Website functionality
  • Applicable policies
  • Legal or regulatory requirements

The current version will be posted on this page with an updated “Last Updated” date.

Where required by applicable law, we will provide additional notice of material changes.

Continued use of our website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 25 – CONTACT INFORMATION

With Hayes

Brand: WITHHAYES

Website: withhayes.com

Email: [email protected]

Phone: +1 (989) 313-5224

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST

Address:
N Wheeler St
Saginaw, MI 48602
United States